“Magnificent bay and Fantastic service”

We booked Swan Cruises because of their great reviews on Tripadvisor. And we weren't disappointed. Our boat was so nice and clean, AC, hot water 24hours. Our tour guide Jenny was very attentive, she took great care of us, our cruise manager Tom Cruise was so funny and has great sense of humor . We had never carried our own heavy luggage but asked us to check our luggage every time when we transfer from bus to boats and and in return. Food was great, kayaking at the nice and quiet area, but lots of rubbish floating around the bay, but the bay, The Cruise members spent time to collect plastic bags, empty bottles, empty cans... while we were kayaking and swimming. Natural beaches,cave, Tai-chi and cooking demonstration were amazing. I really think you also enjoy Swan Cruises like me if you don't mind to sleep on Boat even the water was so calm.

Andrew- Australia

See other Testimonial

  • Tommy made this trip delightful

    Tommy made this trip delightful

    You can't go wrong in Bai Tu Long Bay. The scenery alone is worth the trip.We also had the pleasure of having Tommy as a tour guide. Tommy has an incredible presence, balancing authority, knowledge, kindness, and humor to keep everyone on...

    Andrea- United States

  • "Knowledgable and friendly service, great time away”

    "Knowledgable and friendly service, great time away”

    Did the 3 day/2 night tour package, which included a pick up/drop-off from my Hanoi hotel. Travelling as a young, solo female I wasn't keen on the party-type bus, and I was glad and relieved that Swan Cruises is not that- it's chilled out...

    Alice Canton- New Zealand

  • “Exceptional service!!”

    “Exceptional service!!”

    It is my great pleasure to review Swan Cruises because we had an exceptional experience on our recent 3 day/2 night tour. The boat was lovely. Well maintained, well appointed, comfortable and clean. Everything was newly varnished and painted. The...

    Laurie T (Needham, Massachusetts)- United States

  • “Excellent cruise - Tommy was excellent!”

    “Excellent cruise - Tommy was excellent!”

    We went on the 2 night 3 day cruise with Swan Cruises in September. It was one of the best experiences we have had in over 5 months of travelling. Our tour guide, Tommy, was absolutely excellent - incredible English, an amazing sense of humour and...

    Aimee- New Zealand

  • ““10 Stars!!! Amazing Service!””

    ““10 Stars!!! Amazing Service!””

    My wife and I booked Swan cruise through hotel. When we got on the bus, the driver was so friendly. The bus is brand new and really good. The bus picked up some more people. We was on national high way . On the way from Hanoi to Ha Long, The guide...

    Jimrohn- Finland