Great Time and Personal Service

We had a really great time enjoying our 16th Wedding Anniversary! Great weather and fantastic company! Our Guide, Mai is simply the sweetest gal, informative and looks very well after you! She totally goes out of her way to keep everyone informed, safe and comfortable. Well done Mai! 

We had a clean cabin with towel swans on our bed for our anniversary:) Mai & the cruise staff prepared a special complimentary cocktail for us with the sweetest message. The cruise staff were also a friendly and helpful lot. When visiting Hanoi you have to do this.

However, hope more effort is taken to maintain and ensure the cleanliness of the gorgeous emerald green waters of Halong Bay. It's such a shame to see rubbish strewn all over a heritage site.

Paramoswaron and Thavaselvi- Malaysia

See other Testimonial

  • "Knowledgable and friendly service, great time away”

    "Knowledgable and friendly service, great time away”

    Did the 3 day/2 night tour package, which included a pick up/drop-off from my Hanoi hotel. Travelling as a young, solo female I wasn't keen on the party-type bus, and I was glad and relieved that Swan Cruises is not that- it's chilled out...

    Alice Canton- New Zealand

  • “Exceptional service!!”

    “Exceptional service!!”

    It is my great pleasure to review Swan Cruises because we had an exceptional experience on our recent 3 day/2 night tour. The boat was lovely. Well maintained, well appointed, comfortable and clean. Everything was newly varnished and painted. The...

    Laurie T (Needham, Massachusetts)- United States

  • Informative Tour Guide Mr Tam

    Informative Tour Guide Mr Tam

    We just went on the 2 days 1 night cruise tours and had a great time! The food was delicious and plentiful and the time was filled with activities. The most memorable activity was kayaking in to a tunnle lagoon grotto where we saw about thirty...

    Savithri & Ranjith- United Kingdom

  • Tommy made this trip delightful

    Tommy made this trip delightful

    You can't go wrong in Bai Tu Long Bay. The scenery alone is worth the trip.We also had the pleasure of having Tommy as a tour guide. Tommy has an incredible presence, balancing authority, knowledge, kindness, and humor to keep everyone on...

    Andrea- United States

  • Definitely do the three-day tour night tour if you have time

    Definitely do the three-day tour night tour if you have time

    I was really pleasantly surprised by both Halong Bay and Swan cruises. I had read many reviews of the area complaining about how crowded it was and how dirty the war was and I didn't find that to be the case. Yes we came across several other...

    Andrew- Australia